We are committed to delivering the highest quality services. If you are unsatisfied, we offer a full refund within 3 days of purchase, provided you have not submitted the required materials for your project.

To request a refund, please email us at consultant@bookplanets.com with your order number and reason for the request. We will review and respond to all requests within 3 business days.

If your request meets our refund criteria, we will process the refund to your original payment method within 10 business days. Please note that depending on your financial institution, additional processing time may be required before the refund appears in your account.

Please note that refunds cannot be issued once required project materials have been submitted to our team.

We reserve the right to modify this refund policy at any time. All changes will be posted on our website and take effect immediately. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

For any questions regarding this policy, please contact us using the information provided below.